FAQ

Q1: Are you a manufacturer or distributor?

A:  We are distributor,and our machine come for manufacture. we sell beauty in 2012

Q2: Can you accept customization?

A: Yes, we offer OEM/ODM scrvice.You can custom every similar product you want.

Q3 : Does free sample be provide for market testing?

A: Yes, most free samples are offered directly, by the way, the freight cost need pay by your side. If you want the sample with your requirment, such as materials . packaging, you need pay the mould fee, we will refund it to you when you make order.

Q4: Do you provide certificate?

A: yes,we have CE.

Q5. What warranty about your machine?

A: our warranty is 1 year.When machine has any problem, we sent you parts and video,then you change parts is ok, and all parts is free!

Q6: How about the package?

A: Standard export packing with wooden case/aluminum box carton package with foam shape, which can protect machine in good condition.

Q7: About instruction and usage?

A: We can provide user manual and use video

we also can provide you online training. And 24/7 online consultant service ensure you whatever problem and whenever you meet, you can solve it easily.

Q8: Do you have any timely technology supports?

A: Professional technology supporting team will help you to solve the after sales problem. Also any questions you can contact us any time.

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